# UVdesk Free Helpdesk

> UVdesk Free Helpdesk has 10+ active installs, a 3.7/5 rating from 3 reviews and 62 downloads in the last 30 days. Health score 41/100, keyword rankings, version adoption and the best alternatives.

**Verdict: Consider an alternative.** UVdesk Free Helpdesk shows warning signs in 2026 — compare the alternatives below before installing. It runs on 10+ sites, is rated 3.7/5 and was last updated 10 months ago, and scores 41/100 on our health check.

**Uvdesk is an omnichannel helpdesk designed to deliver swift and efficient customer support across multiple platforms.**

## Key facts

- **Overall rank:** —
- **Active installs:** 10+
- **Total downloads:** 2,639
- **Downloads (30 days):** 62 (+47.6% vs previous 30 days)
- **Rating:** 3.7/5 from 3 reviews
- **Health score:** 41/100 (At risk)
- **Version:** 2.1.2
- **Last updated:** Dec 24, 2025
- **Tested up to:** WordPress 6.9.9
- **Requires:** WordPress 6.7+, PHP 7.4+
- **Support resolved:** 0 of 0 threads (last 2 months)
- **Developer:** Webkul (https://pageforge.pro/directory/authors/webkul/)
- **WordPress.org:** https://wordpress.org/plugins/uvdesk/

## Category rankings

| Category | Rank | Plugins |
|---|---|---|
| [helpdesk](https://pageforge.pro/directory/plugins/tag/helpdesk/) | #43 | 119 |
| [support tickets](https://pageforge.pro/directory/plugins/tag/support-tickets/) | #3 | 10 |
| [uvdesk-help](https://pageforge.pro/directory/plugins/tag/uvdesk-help/) | #1 | 1 |
| [uvdesk-helpdesk](https://pageforge.pro/directory/plugins/tag/uvdesk-helpdesk/) | #1 | 1 |
| [uvdesk-ticket](https://pageforge.pro/directory/plugins/tag/uvdesk-ticket/) | #1 | 1 |

## WordPress.org search positions

| Keyword | Position | Results |
|---|---|---|
| helpdesk | #44 | 365 |
| support tickets | >100 | 2,299 |
| uvdesk-help | #1 | 1 |
| uvdesk-helpdesk | #1 | 1 |
| uvdesk-ticket | #1 | 1 |

## Version adoption

- 2.1: 100%

## Alternatives

| # | Name | Active installs | Rating | Updated | Health |
|---|---|---|---|---|---|
| 1 | [SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent](https://pageforge.pro/directory/plugins/supportcandy/) | 10K+ | 4.9/5 (289) | Sep 29, 2026 | 79/100 |
| 2 | [Fluent Support – Helpdesk & Customer Support Ticket System](https://pageforge.pro/directory/plugins/fluent-support/) | 10K+ | 4.6/5 (69) | Sep 15, 2026 | 92/100 |
| 3 | [JS Help Desk – AI-Powered Support & Ticketing System](https://pageforge.pro/directory/plugins/js-support-ticket/) | 7K+ | 3.7/5 (74) | Oct 2, 2026 | 83/100 |
| 4 | [Awesome Support – WordPress HelpDesk & Support Plugin](https://pageforge.pro/directory/plugins/awesome-support/) | 6K+ | 3.5/5 (194) | Sep 29, 2026 | 86/100 |
| 5 | [Jotform – AI Chatbot](https://pageforge.pro/directory/plugins/jotform-ai-chatbot/) | 5K+ | 5/5 (1) | Sep 24, 2026 | 83/100 |
| 6 | [Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin](https://pageforge.pro/directory/plugins/majestic-support/) | 3K+ | 5/5 (8) | Sep 30, 2026 | 78/100 |
| 7 | [Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System](https://pageforge.pro/directory/plugins/support-genix-lite/) | 2K+ | 4.5/5 (10) | Sep 6, 2026 | 85/100 |
| 8 | [Zendesk Support for WordPress](https://pageforge.pro/directory/plugins/zendesk/) | 1K+ | 2/5 (7) | Sep 5, 2023 | 27/100 |
| 9 | [Freshdesk (official)](https://pageforge.pro/directory/plugins/freshdesk-support/) | 800+ | 2.5/5 (8) | Jul 1, 2024 | 29/100 |
| 10 | [Nirweb support](https://pageforge.pro/directory/plugins/nirweb-support/) | 700+ | 4.2/5 (12) | Dec 5, 2023 | 36/100 |

## Frequently asked questions

### Is UVdesk Free Helpdesk free?
Yes. UVdesk Free Helpdesk is free to download and use from the official WordPress.org plugin directory.

### Is UVdesk Free Helpdesk safe to use in 2026?
UVdesk Free Helpdesk shows warning signs in 2026 — compare the alternatives below before installing. It runs on 10+ sites, is rated 3.7/5 and was last updated 10 months ago, and scores 41/100 on our health check.

### How many websites use UVdesk Free Helpdesk?
UVdesk Free Helpdesk is active on 10+ WordPress websites and has been downloaded 2,639 times since it launched in February 2017. It was downloaded 62 times in the last 30 days.

### Does UVdesk Free Helpdesk work with WordPress 7.1?
UVdesk Free Helpdesk is officially tested up to WordPress 6.9.9, while the latest release is 7.1.2. It may still work, but try it on a staging site first.

### What PHP version does UVdesk Free Helpdesk need?
UVdesk Free Helpdesk requires PHP 7.4 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.

### When was UVdesk Free Helpdesk last updated?
The latest version, 2.1.2, was released on December 24, 2025 (10 months ago).

### Who makes UVdesk Free Helpdesk?
UVdesk Free Helpdesk is developed and maintained by Webkul.

### What are the best alternatives to UVdesk Free Helpdesk?
The most popular alternatives to UVdesk Free Helpdesk are SupportCandy (10K+ installs), Fluent Support (10K+ installs) and JS Help Desk (7K+ installs).


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Source: live WordPress.org data · HTML version: https://pageforge.pro/directory/plugins/uvdesk/ · Generated 2026-10-06 05:15 UTC by PageForge