# SupportFlow – Chatbot & Documentation Builder

> SupportFlow has <10 active installs and 94 downloads in the last 30 days. Health score 64/100, keyword rankings, version adoption and the best alternatives.

**Verdict: Solid choice.** SupportFlow is a solid plugin choice in 2026, with a few things worth checking first. Was last updated 4 weeks ago, and scores 64/100 on our health check.

**Build a modern customer support center on WordPress with a dual-mode AI/human Chatbot and a complete dynamic Gutenberg-based Knowledge Base.**

## Key facts

- **Overall rank:** —
- **Active installs:** <10
- **Total downloads:** 260
- **Downloads (30 days):** 94 (+40.3% vs previous 30 days)
- **Rating:** No ratings yet
- **Health score:** 64/100 (Good)
- **Version:** 1.0.1
- **Last updated:** Sep 4, 2026
- **Tested up to:** WordPress 7.1.2
- **Requires:** WordPress 6.5+, PHP 7.4+
- **Support resolved:** 0 of 0 threads (last 2 months)
- **Developer:** wpbranddigital (https://pageforge.pro/directory/authors/wpbranddigital25/)
- **WordPress.org:** https://wordpress.org/plugins/supportflow-chatbot-documentation-builder/

## Category rankings

| Category | Rank | Plugins |
|---|---|---|
| [chatbot](https://pageforge.pro/directory/plugins/tag/chatbot/) | >100 | 915 |
| [documentation](https://pageforge.pro/directory/plugins/tag/documentation/) | #55 | 86 |
| [helpdesk](https://pageforge.pro/directory/plugins/tag/helpdesk/) | #86 | 119 |
| [knowledge base](https://pageforge.pro/directory/plugins/tag/knowledge-base/) | #99 | 108 |
| [live chat](https://pageforge.pro/directory/plugins/tag/live-chat/) | >100 | 619 |

## WordPress.org search positions

| Keyword | Position | Results |
|---|---|---|
| chatbot | >100 | 1,477 |
| documentation | >100 | 10,000 |
| helpdesk | >100 | 364 |
| knowledge base | >100 | 1,235 |
| live chat | >100 | 2,354 |

## Alternatives

| # | Name | Active installs | Rating | Updated | Health |
|---|---|---|---|---|---|
| 1 | [AI Agent by SiteGround](https://pageforge.pro/directory/plugins/sg-ai-studio/) | 1M+ | 1.6/5 (97) | Sep 30, 2026 | 66/100 |
| 2 | [AI Engine – The Chatbot, AI Framework & MCP for WordPress](https://pageforge.pro/directory/plugins/ai-engine/) | 90K+ | 4.9/5 (867) | Oct 1, 2026 | 96/100 |
| 3 | [Tidio – Live Chat & AI Chatbots](https://pageforge.pro/directory/plugins/tidio-live-chat/) | 70K+ | 4.7/5 (396) | Sep 1, 2026 | 90/100 |
| 4 | [Buttonizer – Live Chat, AI Chatbot, Call, Chat, Contact Button](https://pageforge.pro/directory/plugins/button-contact-vr/) | 50K+ | 5/5 (23) | Sep 21, 2026 | 91/100 |
| 5 | [Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons](https://pageforge.pro/directory/plugins/chatway-live-chat/) | 30K+ | 5/5 (761) | Sep 29, 2026 | 95/100 |
| 6 | [Smartsupp – live chat, AI shopping assistant and chatbots](https://pageforge.pro/directory/plugins/smartsupp-live-chat/) | 20K+ | 4.7/5 (131) | Dec 8, 2025 | 61/100 |
| 7 | [Crisp – Live Chat and Chatbot](https://pageforge.pro/directory/plugins/crisp/) | 20K+ | 4.6/5 (73) | Apr 14, 2025 | 54/100 |
| 8 | [Zoho SalesIQ – Live chat, chatbots, and visitor tracking](https://pageforge.pro/directory/plugins/zoho-salesiq/) | 10K+ | 4.1/5 (7) | Dec 5, 2025 | 53/100 |
| 9 | [LiveChat – Live Chat Plugin for WP Websites](https://pageforge.pro/directory/plugins/wp-live-chat-software-for-wordpress/) | 10K+ | 4.6/5 (98) | May 25, 2026 | 63/100 |
| 10 | [AI Puffer – Chat. Create. Automate. (formerly AI Power)](https://pageforge.pro/directory/plugins/gpt3-ai-content-generator/) | 10K+ | 4.6/5 (165) | Oct 1, 2026 | 92/100 |

## Frequently asked questions

### Is SupportFlow free?
Yes. SupportFlow is free to download and use from the official WordPress.org plugin directory.

### Is SupportFlow safe to use in 2026?
SupportFlow is a solid plugin choice in 2026, with a few things worth checking first. Was last updated 4 weeks ago, and scores 64/100 on our health check.

### How many websites use SupportFlow?
SupportFlow is active on <10 WordPress websites and has been downloaded 260 times since it launched in July 2026. It was downloaded 94 times in the last 30 days.

### Does SupportFlow work with WordPress 7.1?
Yes. The developer has tested SupportFlow up to WordPress 7.1.2, the latest release. It requires WordPress 6.5 or newer.

### What PHP version does SupportFlow need?
SupportFlow requires PHP 7.4 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.

### When was SupportFlow last updated?
The latest version, 1.0.1, was released on September 4, 2026 (4 weeks ago).

### Who makes SupportFlow?
SupportFlow is developed and maintained by wpbranddigital.

### What are the best alternatives to SupportFlow?
The most popular alternatives to SupportFlow are AI Agent by SiteGround (1M+ installs), AI Engine (90K+ installs) and Tidio (70K+ installs).


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Source: live WordPress.org data · HTML version: https://pageforge.pro/directory/plugins/supportflow-chatbot-documentation-builder/ · Generated 2026-10-02 08:34 UTC by PageForge