# Smartarget FAQ

> Smartarget FAQ has 10+ active installs and 65 downloads in the last 30 days. Health score 51/100, keyword rankings, version adoption and the best alternatives.

**Verdict: Use with caution.** Smartarget FAQ works, but test it on a staging site before relying on it in 2026. It runs on 10+ sites and was last updated 4 months ago, and scores 51/100 on our health check.

**Provide answers and increase user`s trust in your website**

## Key facts

- **Overall rank:** —
- **Active installs:** 10+
- **Total downloads:** 1,863
- **Downloads (30 days):** 65 (-33.7% vs previous 30 days)
- **Rating:** No ratings yet
- **Health score:** 51/100 (Fair)
- **Version:** 1.8
- **Last updated:** Jun 30, 2026
- **Tested up to:** WordPress 7.0.0
- **Requires:** WordPress 3.0.1+, PHP 5.2.4+
- **Support resolved:** 0 of 0 threads (last 2 months)
- **Developer:** Erez Hadas-Sonnenschein (https://pageforge.pro/directory/authors/erezs/)
- **WordPress.org:** https://wordpress.org/plugins/smartarget-faq-floating-button/

## Category rankings

| Category | Rank | Plugins |
|---|---|---|
| [customer support](https://pageforge.pro/directory/plugins/tag/customer-support/) | >100 | 596 |
| [faq](https://pageforge.pro/directory/plugins/tag/faq/) | >100 | 276 |
| [frequently asked questions](https://pageforge.pro/directory/plugins/tag/frequently-asked-questions/) | #20 | 39 |
| [support automatization](https://pageforge.pro/directory/plugins/tag/support-automatization/) | #1 | 1 |

## WordPress.org search positions

| Keyword | Position | Results |
|---|---|---|
| customer support | >100 | 10,000 |
| faq | >100 | 6,387 |
| frequently asked questions | >100 | 773 |
| support automatization | #2 | 3 |

## Version adoption

- 1.2: 100%

## Alternatives

| # | Name | Active installs | Rating | Updated | Health |
|---|---|---|---|---|---|
| 1 | [Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons](https://pageforge.pro/directory/plugins/chatway-live-chat/) | 30K+ | 5/5 (770) | Oct 14, 2026 | 95/100 |
| 2 | [LiveChat – Live Chat Plugin for WP Websites](https://pageforge.pro/directory/plugins/wp-live-chat-software-for-wordpress/) | 10K+ | 4.6/5 (98) | May 25, 2026 | 63/100 |
| 3 | [SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent](https://pageforge.pro/directory/plugins/supportcandy/) | 10K+ | 4.9/5 (289) | Sep 29, 2026 | 94/100 |
| 4 | [Zendesk Chat](https://pageforge.pro/directory/plugins/zopim-live-chat/) | 10K+ | 4/5 (27) | Aug 20, 2020 | 42/100 |
| 5 | [JS Help Desk – AI-Powered Support & Ticketing System](https://pageforge.pro/directory/plugins/js-support-ticket/) | 7K+ | 3.7/5 (74) | Oct 20, 2026 | 83/100 |
| 6 | [WPChat – Live Chat & Messaging Widget for Customer Support](https://pageforge.pro/directory/plugins/smashballoon-wpchat-livechat-customer-support/) | 6K+ | 4.5/5 (2) | Oct 7, 2026 | 78/100 |
| 7 | [Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin](https://pageforge.pro/directory/plugins/majestic-support/) | 3K+ | 5/5 (8) | Sep 30, 2026 | 78/100 |
| 8 | [Typebot](https://pageforge.pro/directory/plugins/typebot/) | 3K+ | 5/5 (6) | Apr 8, 2026 | 55/100 |
| 9 | [Live Chat with Messenger Customer Chat](https://pageforge.pro/directory/plugins/fb-messenger-live-chat/) | 3K+ | 4.5/5 (212) | Apr 14, 2025 | 46/100 |
| 10 | [Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System](https://pageforge.pro/directory/plugins/support-genix-lite/) | 3K+ | 4.5/5 (10) | Oct 15, 2026 | 85/100 |

## Frequently asked questions

### Is Smartarget FAQ free?
Yes. Smartarget FAQ is free to download and use from the official WordPress.org plugin directory.

### Is Smartarget FAQ safe to use in 2026?
Smartarget FAQ works, but test it on a staging site before relying on it in 2026. It runs on 10+ sites and was last updated 4 months ago, and scores 51/100 on our health check.

### How many websites use Smartarget FAQ?
Smartarget FAQ is active on 10+ WordPress websites and has been downloaded 1,863 times since it launched in April 2021. It was downloaded 65 times in the last 30 days.

### Does Smartarget FAQ work with WordPress 7.1?
Smartarget FAQ is officially tested up to WordPress 7.0.0, while the latest release is 7.1.3. It may still work, but try it on a staging site first.

### What PHP version does Smartarget FAQ need?
Smartarget FAQ requires PHP 5.2.4 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.

### When was Smartarget FAQ last updated?
The latest version, 1.8, was released on June 30, 2026 (4 months ago).

### Who makes Smartarget FAQ?
Smartarget FAQ is developed and maintained by Erez Hadas-Sonnenschein.

### What are the best alternatives to Smartarget FAQ?
The most popular alternatives to Smartarget FAQ are Chatway Live Chat (30K+ installs), LiveChat (10K+ installs) and SupportCandy (10K+ installs).


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Source: live WordPress.org data · HTML version: https://pageforge.pro/directory/plugins/smartarget-faq-floating-button/ · Generated 2026-10-20 13:24 UTC by PageForge