# Support Ticket System

> Support Ticket System has 10+ active installs, a 4.5/5 rating from 4 reviews and 54 downloads in the last 30 days. Health score 29/100, keyword rankings, version adoption and the best alternatives.

**Verdict: Consider an alternative.** Support Ticket System shows warning signs in 2026 — compare the alternatives below before installing. It runs on 10+ sites, is rated 4.5/5 and was last updated 10 years ago, and scores 29/100 on our health check.

**The idea was it to create a Ticket System completely for the Front-End, and that’s the result! This plugin adds a ticket system to your page, to handle Questions, problems or other requests from visitors of your page…**

## Key facts

- **Overall rank:** —
- **Active installs:** 10+
- **Total downloads:** 6,977
- **Downloads (30 days):** 54 (+42.1% vs previous 30 days)
- **Rating:** 4.5/5 from 4 reviews
- **Health score:** 29/100 (At risk)
- **Version:** 1.3.6
- **Last updated:** Jan 27, 2017
- **Tested up to:** WordPress 4.7.37
- **Requires:** WordPress 3.0.1+
- **Support resolved:** 0 of 0 threads (last 2 months)
- **Developer:** en0x (https://pageforge.pro/directory/authors/en0x/)
- **WordPress.org:** https://wordpress.org/plugins/simple-support-ticket-system/

## Category rankings

| Category | Rank | Plugins |
|---|---|---|
| [request](https://pageforge.pro/directory/plugins/tag/request/) | #8 | 13 |
| [simple](https://pageforge.pro/directory/plugins/tag/simple/) | #77 | 177 |
| [support](https://pageforge.pro/directory/plugins/tag/support/) | #61 | 284 |
| [system](https://pageforge.pro/directory/plugins/tag/system/) | #11 | 24 |
| [ticket](https://pageforge.pro/directory/plugins/tag/ticket/) | #8 | 26 |

## WordPress.org search positions

| Keyword | Position | Results |
|---|---|---|
| request | >100 | 10,000 |
| simple | >100 | 10,000 |
| support | >100 | 10,000 |
| system | >100 | 10,000 |
| ticket | >100 | 2,548 |

## Version adoption

- 1.3: 100%

## Alternatives

| # | Name | Active installs | Rating | Updated | Health |
|---|---|---|---|---|---|
| 1 | [Booter – Bots & Crawlers Manager](https://pageforge.pro/directory/plugins/booter-bots-crawlers-manager/) | 7K+ | 4.7/5 (12) | Jun 24, 2026 | 57/100 |
| 2 | [Jobber](https://pageforge.pro/directory/plugins/jobber/) | 1K+ | — | Jul 30, 2025 | 36/100 |
| 3 | [AJAX Manufactory](https://pageforge.pro/directory/plugins/ajax-manufactory/) | 100+ | 5/5 (5) | Jun 28, 2019 | 37/100 |
| 4 | [Bug Library](https://pageforge.pro/directory/plugins/bug-library/) | 100+ | 4.7/5 (6) | Jan 20, 2025 | 39/100 |
| 5 | [PlayMe](https://pageforge.pro/directory/plugins/playme/) | 40+ | — | Jan 6, 2025 | 27/100 |
| 6 | [CSH Callback](https://pageforge.pro/directory/plugins/csh-callback/) | 10+ | 5/5 (1) | Mar 27, 2018 | 30/100 |
| 7 | [Really Simple RfQ Form for WooCommerce](https://pageforge.pro/directory/plugins/really-simple-rfq-form-for-woocommerce/) | 10+ | — | Jul 9, 2024 | 23/100 |
| 9 | [MSTools Price Visibility for WooCommerce](https://pageforge.pro/directory/plugins/mstools-price-visibility-for-woocommerce/) | 10+ | — | Mar 26, 2026 | 38/100 |
| 10 | [ROB (rat out blocker)](https://pageforge.pro/directory/plugins/rob-rat-out-blocker/) | 10+ | — | May 20, 2026 | 51/100 |
| 11 | [Websorcery Request Price](https://pageforge.pro/directory/plugins/websorcery-request-price/) | <10 | — | Feb 13, 2026 | 36/100 |

## Frequently asked questions

### Is Support Ticket System free?
Yes. Support Ticket System is free to download and use from the official WordPress.org plugin directory.

### Is Support Ticket System safe to use in 2026?
Support Ticket System shows warning signs in 2026 — compare the alternatives below before installing. It runs on 10+ sites, is rated 4.5/5 and was last updated 10 years ago, and scores 29/100 on our health check.

### How many websites use Support Ticket System?
Support Ticket System is active on 10+ WordPress websites and has been downloaded 6,977 times since it launched in September 2015. It was downloaded 54 times in the last 30 days.

### Does Support Ticket System work with WordPress 7.1?
Support Ticket System is officially tested up to WordPress 4.7.37, while the latest release is 7.1.2. It may still work, but try it on a staging site first.

### When was Support Ticket System last updated?
The latest version, 1.3.6, was released on January 27, 2017 (10 years ago).

### Who makes Support Ticket System?
Support Ticket System is developed and maintained by en0x.

### What are the best alternatives to Support Ticket System?
The most popular alternatives to Support Ticket System are Booter (7K+ installs), Jobber (1K+ installs) and AJAX Manufactory (100+ installs).


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Source: live WordPress.org data · HTML version: https://pageforge.pro/directory/plugins/simple-support-ticket-system/ · Generated 2026-10-01 05:52 UTC by PageForge