# ProProfs Chat- Live Chat & Chatbot Plugin

> ProProfs Chat- Live Chat & Chatbo… has 100+ active installs, a 5/5 rating from 8 reviews and 166 downloads in the last 30 days. Health score 40/100, keyword rankings, version adoption and the best alternatives.

**Verdict: Consider an alternative.** ProProfs Chat- Live Chat & Chat… shows warning signs in 2026 — compare the alternatives below before installing. It runs on 100+ sites, is rated 5/5 and was last updated 2 years ago, and scores 40/100 on our health check.

**ProProfs Chat is a SaaS-based live chat software that helps businesses of all sizes communicate with their website visitors and customers in real-time. Based on the time someone has spent on your site, you can invite…**

## Key facts

- **Overall rank:** —
- **Active installs:** 100+
- **Total downloads:** 4,492
- **Downloads (30 days):** 166 (+48.2% vs previous 30 days)
- **Rating:** 5/5 from 8 reviews
- **Health score:** 40/100 (At risk)
- **Version:** 2.0.0
- **Last updated:** Dec 23, 2024
- **Tested up to:** WordPress 6.7.0
- **Requires:** WordPress 4.5.0+, PHP 5.6+
- **Support resolved:** 0 of 0 threads (last 2 months)
- **Developer:** ProProfs (https://pageforge.pro/directory/authors/proprofs/)
- **WordPress.org:** https://wordpress.org/plugins/proprofs-chat/

## Category rankings

| Category | Rank | Plugins |
|---|---|---|
| [chat plugin](https://pageforge.pro/directory/plugins/tag/chat-plugin/) | #9 | 34 |
| [chatbot](https://pageforge.pro/directory/plugins/tag/chatbot/) | #61 | 930 |
| [live chat](https://pageforge.pro/directory/plugins/tag/live-chat/) | #67 | 632 |
| [live chat software](https://pageforge.pro/directory/plugins/tag/live-chat-software/) | #1 | 11 |
| [wordpress live chat plugin](https://pageforge.pro/directory/plugins/tag/wordpress-live-chat-plugin/) | #1 | 2 |

## WordPress.org search positions

| Keyword | Position | Results |
|---|---|---|
| chat plugin | >100 | 4,016 |
| chatbot | >100 | 1,498 |
| live chat | >100 | 2,405 |
| live chat software | #39 | 346 |
| wordpress live chat plugin | >100 | 2,339 |

## Version adoption

- 2.0: 100%

## Alternatives

| # | Name | Active installs | Rating | Updated | Health |
|---|---|---|---|---|---|
| 1 | [HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service](https://pageforge.pro/directory/plugins/helpcrunch-live-chat/) | 2K+ | 5/5 (6) | Aug 21, 2026 | 79/100 |
| 2 | [Chaport — Live Chat & Chatbots](https://pageforge.pro/directory/plugins/chaport/) | 2K+ | 4/5 (4) | May 28, 2026 | 53/100 |
| 3 | [Website Chat Button: Kommo integration](https://pageforge.pro/directory/plugins/website-chat-button-kommo-integration/) | 1K+ | — | Aug 27, 2026 | 54/100 |
| 4 | [Live Chat Plugin for WooCommerce – LiveChat](https://pageforge.pro/directory/plugins/livechat-woocommerce/) | 1K+ | 4.5/5 (22) | May 25, 2026 | 63/100 |
| 5 | [LiveAgent – Omnichannel Help Desk & Live Chat Software](https://pageforge.pro/directory/plugins/liveagent/) | 400+ | 4.2/5 (32) | Oct 5, 2026 | 71/100 |
| 6 | [HeySpark – Live Chat and Call Now Plugin](https://pageforge.pro/directory/plugins/heyspark/) | 100+ | 5/5 (2) | Jun 17, 2026 | 49/100 |
| 7 | [Live Chat by User.com](https://pageforge.pro/directory/plugins/userengage-live-chat-marketing-automation-integration/) | 100+ | 5/5 (2) | Sep 5, 2024 | 32/100 |
| 8 | [Chat Bro Live Group Chat](https://pageforge.pro/directory/plugins/chatbro/) | 100+ | 4.4/5 (20) | May 22, 2024 | 39/100 |
| 10 | [KP Fastest Tidio Chat](https://pageforge.pro/directory/plugins/kp-fastest-tidio-chat/) | 100+ | 4.8/5 (11) | Apr 15, 2021 | 36/100 |
| 11 | [Casengo Live Chat Support](https://pageforge.pro/directory/plugins/the-casengo-chat-widget/) | 70+ | 4.3/5 (31) | Jan 22, 2016 | 39/100 |

## Frequently asked questions

### Is ProProfs Chat- Live Chat & Chat… free?
Yes. ProProfs Chat- Live Chat & Chat… is free to download and use from the official WordPress.org plugin directory.

### Is ProProfs Chat- Live Chat & Chat… safe to use in 2026?
ProProfs Chat- Live Chat & Chat… shows warning signs in 2026 — compare the alternatives below before installing. It runs on 100+ sites, is rated 5/5 and was last updated 2 years ago, and scores 40/100 on our health check.

### How many websites use ProProfs Chat- Live Chat & Chat…?
ProProfs Chat- Live Chat & Chat… is active on 100+ WordPress websites and has been downloaded 4,492 times since it launched in July 2018. It was downloaded 166 times in the last 30 days.

### Does ProProfs Chat- Live Chat & Chat… work with WordPress 7.1?
ProProfs Chat- Live Chat & Chat… is officially tested up to WordPress 6.7.0, while the latest release is 7.1.2. It may still work, but try it on a staging site first.

### What PHP version does ProProfs Chat- Live Chat & Chat… need?
ProProfs Chat- Live Chat & Chat… requires PHP 5.6 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.

### When was ProProfs Chat- Live Chat & Chat… last updated?
The latest version, 2.0.0, was released on December 23, 2024 (2 years ago).

### Who makes ProProfs Chat- Live Chat & Chat…?
ProProfs Chat- Live Chat & Chat… is developed and maintained by ProProfs.

### What are the best alternatives to ProProfs Chat- Live Chat & Chat…?
The most popular alternatives to ProProfs Chat- Live Chat & Chat… are HelpCrunch (2K+ installs), Chaport (2K+ installs) and Website Chat Button: Kommo… (1K+ installs).


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Source: live WordPress.org data · HTML version: https://pageforge.pro/directory/plugins/proprofs-chat/ · Generated 2026-10-06 01:07 UTC by PageForge