# NiroHelp – AI-Native Helpdesk for Knowledge Base, Tickets, AI Chatbot, AI Ticket Responder and more

> NiroHelp has <10 active installs, a 5/5 rating from 1 reviews and 727 downloads in the last 30 days. Health score 71/100, keyword rankings, version adoption and the best alternatives.

**Verdict: Solid choice.** NiroHelp is a solid plugin choice in 2026, with a few things worth checking first. Is rated 5/5 and was last updated 2 weeks ago, and scores 71/100 on our health check.

**AI help desk: knowledge base, support ticket system, and an AI chatbot and auto-responder that answer from your own docs. Unlimited agents.**

## Key facts

- **Overall rank:** —
- **Active installs:** <10
- **Total downloads:** 725
- **Downloads (30 days):** 727 (+14.7% vs previous 30 days)
- **Rating:** 5/5 from 1 reviews
- **Health score:** 71/100 (Good)
- **Version:** 1.2.0
- **Last updated:** Oct 1, 2026
- **Tested up to:** WordPress 7.1.3
- **Requires:** WordPress 6.0+, PHP 7.4+
- **Support resolved:** 0 of 0 threads (last 2 months)
- **Developer:** NiroSuite (https://pageforge.pro/directory/authors/nirosuite/)
- **WordPress.org:** https://wordpress.org/plugins/nirohelp/

## Category rankings

| Category | Rank | Plugins |
|---|---|---|
| [AI Chatbot](https://pageforge.pro/directory/plugins/tag/ai-chatbot/) | >100 | 301 |
| [customer support](https://pageforge.pro/directory/plugins/tag/customer-support/) | >100 | 571 |
| [helpdesk](https://pageforge.pro/directory/plugins/tag/helpdesk/) | >100 | 124 |
| [knowledge base](https://pageforge.pro/directory/plugins/tag/knowledge-base/) | #42 | 118 |
| [Support Ticket](https://pageforge.pro/directory/plugins/tag/support-ticket/) | #20 | 22 |

## WordPress.org search positions

| Keyword | Position | Results |
|---|---|---|
| AI Chatbot | >100 | 1,321 |
| customer support | >100 | 10,000 |
| helpdesk | >100 | 374 |
| knowledge base | >100 | 1,265 |
| Support Ticket | >100 | 2,335 |

## Alternatives

| # | Name | Active installs | Rating | Updated | Health |
|---|---|---|---|---|---|
| 1 | [WPZOOM Connect: AI Chat, Click to Chat, Social Icons & Share Buttons](https://pageforge.pro/directory/plugins/social-icons-widget-by-wpzoom/) | 90K+ | 4.9/5 (144) | Sep 25, 2026 | 81/100 |
| 2 | [Lead Generation Contact Widget & AI Chatbot: Chat Button, Phone Call, Telegram, Email – SiteLeads](https://pageforge.pro/directory/plugins/siteleads/) | 10K+ | 5/5 (2) | Aug 21, 2026 | 76/100 |
| 3 | [Hyve Lite – AI Chatbot Trained on WordPress Posts, Pages, Products & More with ChatGPT](https://pageforge.pro/directory/plugins/hyve-lite/) | 7K+ | 4.3/5 (6) | Sep 28, 2026 | 81/100 |
| 4 | [Geeky Bot – AI Sales Assistant for WooCommerce](https://pageforge.pro/directory/plugins/geeky-bot/) | 6K+ | 5/5 (4) | Oct 2, 2026 | 68/100 |
| 5 | [Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System](https://pageforge.pro/directory/plugins/support-genix-lite/) | 2K+ | 4.5/5 (10) | Sep 6, 2026 | 81/100 |
| 6 | [MxChat – AI Chatbot & Content Generation for WordPress](https://pageforge.pro/directory/plugins/mxchat-basic/) | 2K+ | 5/5 (30) | Oct 10, 2026 | 88/100 |
| 7 | [AI Marketing Expert — AI Email Marketing, AI Content Generator, SEO Analyzer, AI Workflow Automation, Social Media & Ai Chatbot](https://pageforge.pro/directory/plugins/ai-marketing-expert/) | 2K+ | 5/5 (1) | Oct 8, 2026 | 82/100 |
| 8 | [Boei – AI Chatbot, Live Chat & 50+ Channels](https://pageforge.pro/directory/plugins/boei-help/) | 900+ | 5/5 (30) | Aug 10, 2026 | 78/100 |
| 9 | [AI Chatbot for WooCommerce & Live Chat – onWebChat](https://pageforge.pro/directory/plugins/onwebchat/) | 700+ | 4.7/5 (24) | Sep 16, 2026 | 86/100 |
| 10 | [StoreAgent – WooCommerce AI Chatbot & WooCommerce MCP](https://pageforge.pro/directory/plugins/storeagent-ai-for-woocommerce/) | 600+ | 5/5 (5) | Sep 21, 2026 | 86/100 |

## Frequently asked questions

### Is NiroHelp free?
Yes. NiroHelp is free to download and use from the official WordPress.org plugin directory.

### Is NiroHelp safe to use in 2026?
NiroHelp is a solid plugin choice in 2026, with a few things worth checking first. Is rated 5/5 and was last updated 2 weeks ago, and scores 71/100 on our health check.

### How many websites use NiroHelp?
NiroHelp is active on <10 WordPress websites and has been downloaded 725 times since it launched in September 2026. It was downloaded 727 times in the last 30 days.

### Does NiroHelp work with WordPress 7.1?
Yes. The developer has tested NiroHelp up to WordPress 7.1.3, the latest release. It requires WordPress 6.0 or newer.

### What PHP version does NiroHelp need?
NiroHelp requires PHP 7.4 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.

### When was NiroHelp last updated?
The latest version, 1.2.0, was released on October 1, 2026 (2 weeks ago).

### Who makes NiroHelp?
NiroHelp is developed and maintained by NiroSuite.

### What are the best alternatives to NiroHelp?
The most popular alternatives to NiroHelp are WPZOOM Connect: AI Chat, Cl… (90K+ installs), Lead Generation Contact Wid… (10K+ installs) and Hyve Lite (7K+ installs).


---
Source: live WordPress.org data · HTML version: https://pageforge.pro/directory/plugins/nirohelp/ · Generated 2026-10-12 18:56 UTC by PageForge