# LiveHelpNow Help Desk

> LiveHelpNow Help Desk has 60+ active installs and 435 downloads in the last 30 days. Health score 25/100, keyword rankings, version adoption and the best alternatives.

**Verdict: Consider an alternative.** LiveHelpNow Help Desk shows warning signs in 2026 — compare the alternatives below before installing. It runs on 60+ sites and was last updated 5 years ago, and scores 25/100 on our health check.

**LiveHelpNow Help desk embed plugin facilitates real time interactions between your website visitors and your customer service via multiple channels.**

## Key facts

- **Overall rank:** —
- **Active installs:** 60+
- **Total downloads:** 3,600
- **Downloads (30 days):** 435 (+79.8% vs previous 30 days)
- **Rating:** No ratings yet
- **Health score:** 25/100 (At risk)
- **Version:** 0.2.0
- **Last updated:** Dec 10, 2021
- **Tested up to:** WordPress 5.8.18
- **Requires:** WordPress 4.5+, PHP 5.4+
- **Support resolved:** 0 of 0 threads (last 2 months)
- **Developer:** livehelpnow (https://pageforge.pro/directory/authors/livehelpnow/)
- **WordPress.org:** https://wordpress.org/plugins/livehelpnow-helpdesk/

## Category rankings

| Category | Rank | Plugins |
|---|---|---|
| [live chat](https://pageforge.pro/directory/plugins/tag/live-chat/) | #87 | 641 |
| [live chat plugin](https://pageforge.pro/directory/plugins/tag/live-chat-plugin/) | #5 | 10 |
| [live chat software](https://pageforge.pro/directory/plugins/tag/live-chat-software/) | #3 | 11 |
| [live chat system](https://pageforge.pro/directory/plugins/tag/live-chat-system/) | #1 | 2 |
| [live chat widget](https://pageforge.pro/directory/plugins/tag/live-chat-widget/) | #2 | 4 |

## WordPress.org search positions

| Keyword | Position | Results |
|---|---|---|
| live chat | >100 | 2,432 |
| live chat plugin | >100 | 2,421 |
| live chat software | >100 | 345 |
| live chat system | >100 | 891 |
| live chat widget | >100 | 1,558 |

## Version adoption

- 0.2: 100%

## Alternatives

| # | Name | Active installs | Rating | Updated | Health |
|---|---|---|---|---|---|
| 1 | [HubSpot All-In-One Marketing – Forms, Popups, Live Chat](https://pageforge.pro/directory/plugins/leadin/) | 200K+ | 4.3/5 (207) | Sep 16, 2026 | 81/100 |
| 2 | [3CX Free Live Chat, Calls & Messaging](https://pageforge.pro/directory/plugins/wp-live-chat-support/) | 100K+ | 4.6/5 (820) | Jun 29, 2026 | 75/100 |
| 3 | [WPZOOM Connect: AI Chat, Click to Chat, Social Icons & Share Buttons](https://pageforge.pro/directory/plugins/social-icons-widget-by-wpzoom/) | 90K+ | 4.9/5 (144) | Sep 25, 2026 | 81/100 |
| 4 | [Tidio – Live Chat & AI Chatbots](https://pageforge.pro/directory/plugins/tidio-live-chat/) | 70K+ | 4.8/5 (395) | Sep 1, 2026 | 90/100 |
| 5 | [Buttonizer – Live Chat, AI Chatbot, Call, Chat, Contact Button](https://pageforge.pro/directory/plugins/button-contact-vr/) | 50K+ | 5/5 (23) | Sep 21, 2026 | 91/100 |
| 6 | [Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons](https://pageforge.pro/directory/plugins/chatway-live-chat/) | 30K+ | 5/5 (762) | Oct 7, 2026 | 95/100 |
| 7 | [Chat Button & Custom ChatGPT-Powered Bot by GetButton.io](https://pageforge.pro/directory/plugins/whatshelp-chat-button/) | 20K+ | 4.5/5 (175) | Sep 28, 2026 | 88/100 |
| 8 | [Crisp – Live Chat and Chatbot](https://pageforge.pro/directory/plugins/crisp/) | 20K+ | 4.6/5 (73) | Apr 14, 2025 | 54/100 |
| 9 | [Zoho SalesIQ – Live chat, chatbots, and visitor tracking](https://pageforge.pro/directory/plugins/zoho-salesiq/) | 10K+ | 4.1/5 (7) | Dec 5, 2025 | 53/100 |
| 10 | [LiveChat – Live Chat Plugin for WP Websites](https://pageforge.pro/directory/plugins/wp-live-chat-software-for-wordpress/) | 10K+ | 4.6/5 (98) | May 25, 2026 | 63/100 |

## Frequently asked questions

### Is LiveHelpNow Help Desk free?
Yes. LiveHelpNow Help Desk is free to download and use from the official WordPress.org plugin directory.

### Is LiveHelpNow Help Desk safe to use in 2026?
LiveHelpNow Help Desk shows warning signs in 2026 — compare the alternatives below before installing. It runs on 60+ sites and was last updated 5 years ago, and scores 25/100 on our health check.

### How many websites use LiveHelpNow Help Desk?
LiveHelpNow Help Desk is active on 60+ WordPress websites and has been downloaded 3,600 times since it launched in January 2018. It was downloaded 435 times in the last 30 days.

### Does LiveHelpNow Help Desk work with WordPress 7.1?
LiveHelpNow Help Desk is officially tested up to WordPress 5.8.18, while the latest release is 7.1.3. It may still work, but try it on a staging site first.

### What PHP version does LiveHelpNow Help Desk need?
LiveHelpNow Help Desk requires PHP 5.4 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.

### When was LiveHelpNow Help Desk last updated?
The latest version, 0.2.0, was released on December 10, 2021 (5 years ago).

### Who makes LiveHelpNow Help Desk?
LiveHelpNow Help Desk is developed and maintained by livehelpnow.

### What are the best alternatives to LiveHelpNow Help Desk?
The most popular alternatives to LiveHelpNow Help Desk are HubSpot All-In-One Marketing (200K+ installs), 3CX Free Live Chat, Calls &… (100K+ installs) and WPZOOM Connect: AI Chat, Cl… (90K+ installs).


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Source: live WordPress.org data · HTML version: https://pageforge.pro/directory/plugins/livehelpnow-helpdesk/ · Generated 2026-10-08 19:28 UTC by PageForge