# Intercom

> Intercom has 6K+ active installs, a 3.4/5 rating from 11 reviews and 1.1K downloads in the last 30 days. Health score 38/100, keyword rankings, version adoption and the best alternatives.

**Verdict: Consider an alternative.** Intercom shows warning signs in 2026 — compare the alternatives below before installing. It runs on 6K+ sites, is rated 3.4/5 and was last updated 1 year ago, and scores 38/100 on our health check.

**Official Intercom WordPress plugin: Engage visitors in real time, power growth with AI, and convert leads into loyal customers.**

## Key facts

- **Overall rank:** —
- **Active installs:** 6K+
- **Total downloads:** 209,247
- **Downloads (30 days):** 1,110 (-3% vs previous 30 days)
- **Rating:** 3.4/5 from 11 reviews
- **Health score:** 38/100 (At risk)
- **Version:** 3.0.2
- **Last updated:** Apr 16, 2025
- **Tested up to:** WordPress 6.7.9
- **Requires:** WordPress 4.7.0+, PHP 7.2+
- **Support resolved:** 0 of 0 threads (last 2 months)
- **Developer:** Intercom (https://pageforge.pro/directory/authors/bobintercom/)
- **WordPress.org:** https://wordpress.org/plugins/intercom/

## Category rankings

| Category | Rank | Plugins |
|---|---|---|
| [AI](https://pageforge.pro/directory/plugins/tag/ai/) | #22 | 2,165 |
| [chat](https://pageforge.pro/directory/plugins/tag/chat/) | #13 | 627 |
| [customer](https://pageforge.pro/directory/plugins/tag/customer/) | #1 | 46 |
| [Intercom](https://pageforge.pro/directory/plugins/tag/intercom/) | #1 | 5 |

## WordPress.org search positions

| Keyword | Position | Results |
|---|---|---|
| AI | >100 | 6,370 |
| chat | >100 | 3,898 |
| customer | >100 | 10,000 |
| Intercom | #1 | 110 |

## Version adoption

- 3.0: 67.9%
- 2.6: 31.4%
- 2.5: 0.6%

## Alternatives

| # | Name | Active installs | Rating | Updated | Health |
|---|---|---|---|---|---|
| 1 | [Elementor Website Builder – more than just a page builder](https://pageforge.pro/directory/plugins/elementor/) | 10M+ | 4.5/5 (7,306) | Sep 24, 2026 | 93/100 |
| 2 | [All in One SEO – AI SEO Plugin to Boost SEO Rankings & Traffic (Schema, Local SEO, Sitemap & SEO Insights)](https://pageforge.pro/directory/plugins/all-in-one-seo-pack/) | 2M+ | 4.7/5 (5,211) | Sep 23, 2026 | 98/100 |
| 3 | [AI Agent by SiteGround](https://pageforge.pro/directory/plugins/sg-ai-studio/) | 1M+ | 1.6/5 (96) | Sep 3, 2026 | 66/100 |
| 4 | [Premium Addons for Elementor – AI-Ready Elementor Addons, Widgets & Templates](https://pageforge.pro/directory/plugins/premium-addons-for-elementor/) | 600K+ | 4.9/5 (1,677) | Sep 24, 2026 | 97/100 |
| 5 | [Angie – Agentic AI](https://pageforge.pro/directory/plugins/angie/) | 100K+ | 3.1/5 (18) | Sep 22, 2026 | 73/100 |
| 6 | [AI Engine – The Chatbot, AI Framework & MCP for WordPress](https://pageforge.pro/directory/plugins/ai-engine/) | 90K+ | 4.9/5 (865) | Sep 25, 2026 | 96/100 |
| 7 | [AI Provider for Anthropic](https://pageforge.pro/directory/plugins/ai-provider-for-anthropic/) | 60K+ | — | Aug 18, 2026 | 59/100 |
| 8 | [AI](https://pageforge.pro/directory/plugins/ai/) | 50K+ | 4.6/5 (9) | Aug 18, 2026 | 84/100 |
| 9 | [AI Provider for OpenAI](https://pageforge.pro/directory/plugins/ai-provider-for-openai/) | 50K+ | — | Sep 21, 2026 | 63/100 |
| 10 | [AI Provider for Google](https://pageforge.pro/directory/plugins/ai-provider-for-google/) | 40K+ | — | Sep 21, 2026 | 78/100 |

## Frequently asked questions

### Is Intercom free?
Yes. Intercom is free to download and use from the official WordPress.org plugin directory.

### Is Intercom safe to use in 2026?
Intercom shows warning signs in 2026 — compare the alternatives below before installing. It runs on 6K+ sites, is rated 3.4/5 and was last updated 1 year ago, and scores 38/100 on our health check.

### How many websites use Intercom?
Intercom is active on 6K+ WordPress websites and has been downloaded 209,247 times since it launched in April 2013. It was downloaded 1,110 times in the last 30 days.

### Does Intercom work with WordPress 7.1?
Intercom is officially tested up to WordPress 6.7.9, while the latest release is 7.1.2. It may still work, but try it on a staging site first.

### What PHP version does Intercom need?
Intercom requires PHP 7.2 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.

### When was Intercom last updated?
The latest version, 3.0.2, was released on April 16, 2025 (1 year ago).

### Who makes Intercom?
Intercom is developed and maintained by Intercom.

### What are the best alternatives to Intercom?
The most popular alternatives to Intercom are Elementor Website Builder (10M+ installs), All in One SEO (2M+ installs) and AI Agent by SiteGround (1M+ installs).


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Source: live WordPress.org data · HTML version: https://pageforge.pro/directory/plugins/intercom/ · Generated 2026-09-26 15:22 UTC by PageForge