# Inbox

> Inbox has 10+ active installs, a 3.7/5 rating from 3 reviews and 77 downloads in the last 30 days. Health score 29/100, keyword rankings, version adoption and the best alternatives.

**Verdict: Consider an alternative.** Inbox shows warning signs in 2026 — compare the alternatives below before installing. It runs on 10+ sites, is rated 3.7/5 and was last updated 2 years ago, and scores 29/100 on our health check.

**Project URI: http://androidbubble.com/blog/wordpress/plugins/inbox**

## Key facts

- **Overall rank:** —
- **Active installs:** 10+
- **Total downloads:** 5,036
- **Downloads (30 days):** 77 (+71.1% vs previous 30 days)
- **Rating:** 3.7/5 from 3 reviews
- **Health score:** 29/100 (At risk)
- **Version:** 1.2.2
- **Last updated:** Nov 4, 2024
- **Tested up to:** WordPress 6.6.9
- **Requires:** WordPress 4.4+, PHP 7.0+
- **Support resolved:** 0 of 0 threads (last 2 months)
- **Developer:** Fahad Mahmood (https://pageforge.pro/directory/authors/fahadmahmood/)
- **WordPress.org:** https://wordpress.org/plugins/inbox/

## Category rankings

| Category | Rank | Plugins |
|---|---|---|
| [chat plugin](https://pageforge.pro/directory/plugins/tag/chat-plugin/) | #25 | 34 |
| [chatbot](https://pageforge.pro/directory/plugins/tag/chatbot/) | >100 | 930 |
| [inbox](https://pageforge.pro/directory/plugins/tag/inbox/) | #7 | 15 |
| [live chat](https://pageforge.pro/directory/plugins/tag/live-chat/) | >100 | 632 |
| [live support departments](https://pageforge.pro/directory/plugins/tag/live-support-departments/) | #1 | 1 |

## WordPress.org search positions

| Keyword | Position | Results |
|---|---|---|
| chat plugin | >100 | 4,016 |
| chatbot | >100 | 1,498 |
| inbox | >100 | 1,045 |
| live chat | >100 | 2,405 |
| live support departments | #96 | 213 |

## Version adoption

- 1.2: 100%

## Alternatives

| # | Name | Active installs | Rating | Updated | Health |
|---|---|---|---|---|---|
| 1 | [HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service](https://pageforge.pro/directory/plugins/helpcrunch-live-chat/) | 2K+ | 5/5 (6) | Aug 21, 2026 | 79/100 |
| 2 | [Chaport — Live Chat & Chatbots](https://pageforge.pro/directory/plugins/chaport/) | 2K+ | 4/5 (4) | May 28, 2026 | 53/100 |
| 3 | [Website Chat Button: Kommo integration](https://pageforge.pro/directory/plugins/website-chat-button-kommo-integration/) | 1K+ | — | Aug 27, 2026 | 54/100 |
| 4 | [Live Chat Plugin for WooCommerce – LiveChat](https://pageforge.pro/directory/plugins/livechat-woocommerce/) | 1K+ | 4.5/5 (22) | May 25, 2026 | 63/100 |
| 5 | [LiveAgent – Omnichannel Help Desk & Live Chat Software](https://pageforge.pro/directory/plugins/liveagent/) | 400+ | 4.2/5 (32) | Oct 5, 2026 | 71/100 |
| 6 | [HeySpark – Live Chat and Call Now Plugin](https://pageforge.pro/directory/plugins/heyspark/) | 100+ | 5/5 (2) | Jun 17, 2026 | 49/100 |
| 7 | [Live Chat by User.com](https://pageforge.pro/directory/plugins/userengage-live-chat-marketing-automation-integration/) | 100+ | 5/5 (2) | Sep 5, 2024 | 32/100 |
| 8 | [Chat Bro Live Group Chat](https://pageforge.pro/directory/plugins/chatbro/) | 100+ | 4.4/5 (20) | May 22, 2024 | 39/100 |
| 9 | [ProProfs Chat- Live Chat & Chatbot Plugin](https://pageforge.pro/directory/plugins/proprofs-chat/) | 100+ | 5/5 (8) | Dec 23, 2024 | 40/100 |
| 10 | [KP Fastest Tidio Chat](https://pageforge.pro/directory/plugins/kp-fastest-tidio-chat/) | 100+ | 4.8/5 (11) | Apr 15, 2021 | 36/100 |

## Frequently asked questions

### Is Inbox free?
Yes. Inbox is free to download and use from the official WordPress.org plugin directory.

### Is Inbox safe to use in 2026?
Inbox shows warning signs in 2026 — compare the alternatives below before installing. It runs on 10+ sites, is rated 3.7/5 and was last updated 2 years ago, and scores 29/100 on our health check.

### How many websites use Inbox?
Inbox is active on 10+ WordPress websites and has been downloaded 5,036 times since it launched in January 2019. It was downloaded 77 times in the last 30 days.

### Does Inbox work with WordPress 7.1?
Inbox is officially tested up to WordPress 6.6.9, while the latest release is 7.1.2. It may still work, but try it on a staging site first.

### What PHP version does Inbox need?
Inbox requires PHP 7.0 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.

### When was Inbox last updated?
The latest version, 1.2.2, was released on November 4, 2024 (2 years ago).

### Who makes Inbox?
Inbox is developed and maintained by Fahad Mahmood.

### What are the best alternatives to Inbox?
The most popular alternatives to Inbox are HelpCrunch (2K+ installs), Chaport (2K+ installs) and Website Chat Button: Kommo… (1K+ installs).


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Source: live WordPress.org data · HTML version: https://pageforge.pro/directory/plugins/inbox/ · Generated 2026-10-06 01:07 UTC by PageForge