# Hive Support / AI-Powered Help Desk, Live Chat and Chatbot

> Hive Support has 30+ active installs, a 5/5 rating from 2 reviews and 587 downloads in the last 30 days. Health score 59/100, keyword rankings, version adoption and the best alternatives.

**Verdict: Use with caution.** Hive Support works, but test it on a staging site before relying on it in 2026. It runs on 30+ sites, is rated 5/5 and was last updated 4 months ago, and scores 59/100 on our health check.

**The All-In-One Help Desk, Live Chat & AI Chatbot Plugin for WordPress.**

## Key facts

- **Overall rank:** —
- **Active installs:** 30+
- **Total downloads:** 11,222
- **Downloads (30 days):** 587 (+95% vs previous 30 days)
- **Rating:** 5/5 from 2 reviews
- **Health score:** 59/100 (Fair)
- **Version:** 2.0.3
- **Last updated:** May 25, 2026
- **Tested up to:** WordPress 7.0.6
- **Requires:** WordPress 6.5+, PHP 7.4+
- **Support resolved:** 0 of 0 threads (last 2 months)
- **Developer:** Hive Support (https://pageforge.pro/directory/authors/hivesupport/)
- **WordPress.org:** https://wordpress.org/plugins/hive-support/

## Category rankings

| Category | Rank | Plugins |
|---|---|---|
| [AI Chatbot](https://pageforge.pro/directory/plugins/tag/ai-chatbot/) | #39 | 271 |
| [customer support](https://pageforge.pro/directory/plugins/tag/customer-support/) | #48 | 530 |
| [helpdesk](https://pageforge.pro/directory/plugins/tag/helpdesk/) | #25 | 119 |
| [live chat](https://pageforge.pro/directory/plugins/tag/live-chat/) | >100 | 626 |
| [ticketing system](https://pageforge.pro/directory/plugins/tag/ticketing-system/) | #3 | 9 |

## WordPress.org search positions

| Keyword | Position | Results |
|---|---|---|
| AI Chatbot | >100 | 1,260 |
| customer support | #50 | 10,000 |
| helpdesk | #87 | 365 |
| live chat | >100 | 2,381 |
| ticketing system | #37 | 175 |

## Version adoption

- 2.0: 100%

## Alternatives

| # | Name | Active installs | Rating | Updated | Health |
|---|---|---|---|---|---|
| 1 | [WPZOOM Connect: AI Chat, Click to Chat, Social Icons & Share Buttons](https://pageforge.pro/directory/plugins/social-icons-widget-by-wpzoom/) | 90K+ | 4.9/5 (144) | Sep 25, 2026 | 96/100 |
| 2 | [Lead Generation Contact Widget & AI Chatbot: Chat Button, Phone Call, Telegram, Email – SiteLeads](https://pageforge.pro/directory/plugins/siteleads/) | 10K+ | 5/5 (2) | Aug 21, 2026 | 76/100 |
| 3 | [Hyve Lite – AI Chatbot Trained on WordPress Posts, Pages, Products & More with ChatGPT](https://pageforge.pro/directory/plugins/hyve-lite/) | 7K+ | 4.3/5 (6) | Sep 28, 2026 | 81/100 |
| 4 | [Geeky Bot – AI Sales Assistant for WooCommerce](https://pageforge.pro/directory/plugins/geeky-bot/) | 6K+ | 5/5 (4) | Oct 2, 2026 | 68/100 |
| 5 | [Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System](https://pageforge.pro/directory/plugins/support-genix-lite/) | 2K+ | 4.5/5 (10) | Sep 6, 2026 | 85/100 |
| 6 | [MxChat – AI Chatbot & Content Generation for WordPress](https://pageforge.pro/directory/plugins/mxchat-basic/) | 2K+ | 5/5 (30) | Oct 2, 2026 | 89/100 |
| 7 | [AI Marketing Expert — AI Email Marketing, AI Content Generator, SEO Analyzer, AI Workflow Automation, Social Media & Ai Chatbot](https://pageforge.pro/directory/plugins/ai-marketing-expert/) | 1K+ | 5/5 (1) | Sep 28, 2026 | 81/100 |
| 8 | [Boei – AI Chatbot, Live Chat & 50+ Channels](https://pageforge.pro/directory/plugins/boei-help/) | 900+ | 5/5 (30) | Aug 10, 2026 | 78/100 |
| 9 | [AI Chatbot for WooCommerce & Live Chat – onWebChat](https://pageforge.pro/directory/plugins/onwebchat/) | 700+ | 4.7/5 (24) | Sep 16, 2026 | 86/100 |
| 10 | [StoreAgent – WooCommerce AI Chatbot & WooCommerce MCP](https://pageforge.pro/directory/plugins/storeagent-ai-for-woocommerce/) | 600+ | 5/5 (5) | Sep 21, 2026 | 86/100 |

## Frequently asked questions

### Is Hive Support free?
Yes. Hive Support is free to download and use from the official WordPress.org plugin directory.

### Is Hive Support safe to use in 2026?
Hive Support works, but test it on a staging site before relying on it in 2026. It runs on 30+ sites, is rated 5/5 and was last updated 4 months ago, and scores 59/100 on our health check.

### How many websites use Hive Support?
Hive Support is active on 30+ WordPress websites and has been downloaded 11,222 times since it launched in January 2023. It was downloaded 587 times in the last 30 days.

### Does Hive Support work with WordPress 7.1?
Hive Support is officially tested up to WordPress 7.0.6, while the latest release is 7.1.2. It may still work, but try it on a staging site first.

### What PHP version does Hive Support need?
Hive Support requires PHP 7.4 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.

### When was Hive Support last updated?
The latest version, 2.0.3, was released on May 25, 2026 (4 months ago).

### Who makes Hive Support?
Hive Support is developed and maintained by Hive Support.

### What are the best alternatives to Hive Support?
The most popular alternatives to Hive Support are WPZOOM Connect: AI Chat, Cl… (90K+ installs), Lead Generation Contact Wid… (10K+ installs) and Hyve Lite (7K+ installs).


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Source: live WordPress.org data · HTML version: https://pageforge.pro/directory/plugins/hive-support/ · Generated 2026-10-04 12:18 UTC by PageForge