# Chatrix

> Chatrix has 30+ active installs, a 3/5 rating from 1 reviews and 149 downloads in the last 30 days. Health score 34/100, keyword rankings, version adoption and the best alternatives.

**Verdict: Consider an alternative.** Chatrix shows warning signs in 2026 — compare the alternatives below before installing. It runs on 30+ sites, is rated 3/5 and was last updated 1 year ago, and scores 34/100 on our health check.

**Matrix client for WordPress.**

## Key facts

- **Overall rank:** —
- **Active installs:** 30+
- **Total downloads:** 6,220
- **Downloads (30 days):** 149 (+56.8% vs previous 30 days)
- **Rating:** 3/5 from 1 reviews
- **Health score:** 34/100 (At risk)
- **Version:** 0.9.2
- **Last updated:** Apr 17, 2025
- **Tested up to:** WordPress 6.8.11
- **Requires:** WordPress 6.0+, PHP 7.4+
- **Support resolved:** 0 of 0 threads (last 2 months)
- **Developer:** Automattic (https://pageforge.pro/directory/authors/automattic/)
- **WordPress.org:** https://wordpress.org/plugins/chatrix/

## Category rankings

| Category | Rank | Plugins |
|---|---|---|
| [chat](https://pageforge.pro/directory/plugins/tag/chat/) | >100 | 649 |
| [matrix](https://pageforge.pro/directory/plugins/tag/matrix/) | #1 | 5 |

## WordPress.org search positions

| Keyword | Position | Results |
|---|---|---|
| chat | >100 | 4,127 |
| matrix | #43 | 444 |

## Version adoption

- 0.9: 100%

## Alternatives

| # | Name | Active installs | Rating | Updated | Health |
|---|---|---|---|---|---|
| 1 | [Joinchat – Enhanced “click to chat”](https://pageforge.pro/directory/plugins/creame-whatsapp-me/) | 700K+ | 4.7/5 (189) | Oct 8, 2026 | 97/100 |
| 2 | [Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty](https://pageforge.pro/directory/plugins/chaty/) | 300K+ | 5/5 (1,242) | Oct 8, 2026 | 97/100 |
| 3 | [Tidio – Live Chat & AI Chatbots](https://pageforge.pro/directory/plugins/tidio-live-chat/) | 70K+ | 4.8/5 (395) | Sep 1, 2026 | 90/100 |
| 4 | [Facebook Chat Plugin – Live Chat Plugin for WordPress](https://pageforge.pro/directory/plugins/facebook-messenger-customer-chat/) | 70K+ | 3.5/5 (302) | Jul 5, 2022 | 41/100 |
| 5 | [Buttonizer – Live Chat, AI Chatbot, Call, Chat, Contact Button](https://pageforge.pro/directory/plugins/button-contact-vr/) | 50K+ | 5/5 (23) | Sep 21, 2026 | 91/100 |
| 6 | [Simple Chat Button](https://pageforge.pro/directory/plugins/simple-chat-button/) | 40K+ | 4.8/5 (15) | Aug 21, 2026 | 81/100 |
| 7 | [Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons](https://pageforge.pro/directory/plugins/chatway-live-chat/) | 30K+ | 5/5 (763) | Oct 7, 2026 | 95/100 |
| 8 | [Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search](https://pageforge.pro/directory/plugins/echo-knowledge-base/) | 10K+ | 4.9/5 (123) | Oct 4, 2026 | 94/100 |
| 9 | [Zendesk Chat](https://pageforge.pro/directory/plugins/zopim-live-chat/) | 10K+ | 4/5 (27) | Aug 20, 2020 | 42/100 |
| 10 | [Word Balloon](https://pageforge.pro/directory/plugins/word-balloon/) | 10K+ | 5/5 (8) | Aug 22, 2026 | 81/100 |

## Frequently asked questions

### Is Chatrix free?
Yes. Chatrix is free to download and use from the official WordPress.org plugin directory.

### Is Chatrix safe to use in 2026?
Chatrix shows warning signs in 2026 — compare the alternatives below before installing. It runs on 30+ sites, is rated 3/5 and was last updated 1 year ago, and scores 34/100 on our health check.

### How many websites use Chatrix?
Chatrix is active on 30+ WordPress websites and has been downloaded 6,220 times since it launched in November 2022. It was downloaded 149 times in the last 30 days.

### Does Chatrix work with WordPress 7.1?
Chatrix is officially tested up to WordPress 6.8.11, while the latest release is 7.1.3. It may still work, but try it on a staging site first.

### What PHP version does Chatrix need?
Chatrix requires PHP 7.4 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.

### When was Chatrix last updated?
The latest version, 0.9.2, was released on April 17, 2025 (1 year ago).

### Who makes Chatrix?
Chatrix is developed and maintained by Automattic.

### What are the best alternatives to Chatrix?
The most popular alternatives to Chatrix are Joinchat (700K+ installs), Floating Chat Widget: Conta… (300K+ installs) and Tidio (70K+ installs).


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Source: live WordPress.org data · HTML version: https://pageforge.pro/directory/plugins/chatrix/ · Generated 2026-10-10 12:22 UTC by PageForge