# Chat Metrics – Managed live chat plugin for wordpress

> Chat Metrics has 10+ active installs and 76 downloads in the last 30 days. Health score 23/100, keyword rankings, version adoption and the best alternatives.

**Verdict: Consider an alternative.** Chat Metrics shows warning signs in 2026 — compare the alternatives below before installing. It runs on 10+ sites and was last updated 7 years ago, and scores 23/100 on our health check.

**Chat Metrics is a 24/7 fully managed live chat service where you only get sales qualified leads. We convert your web traffic into leads.**

## Key facts

- **Overall rank:** —
- **Active installs:** 10+
- **Total downloads:** 1,761
- **Downloads (30 days):** 76 (+35.7% vs previous 30 days)
- **Rating:** No ratings yet
- **Health score:** 23/100 (At risk)
- **Version:** 1.0
- **Last updated:** Jun 25, 2019
- **Tested up to:** WordPress 5.2.28
- **Requires:** WordPress 3.0.1+, PHP 5.2.4+
- **Support resolved:** 0 of 0 threads (last 2 months)
- **Developer:** chatmetrics (https://pageforge.pro/directory/authors/chatmetrics/)
- **WordPress.org:** https://wordpress.org/plugins/chatmetrics/

## Category rankings

| Category | Rank | Plugins |
|---|---|---|
| [chat plugin](https://pageforge.pro/directory/plugins/tag/chat-plugin/) | #26 | 34 |
| [live chat](https://pageforge.pro/directory/plugins/tag/live-chat/) | >100 | 632 |
| [live chat plugin](https://pageforge.pro/directory/plugins/tag/live-chat-plugin/) | #9 | 10 |
| [WordPress chat](https://pageforge.pro/directory/plugins/tag/wordpress-chat/) | #10 | 15 |
| [wordpress live chat](https://pageforge.pro/directory/plugins/tag/wordpress-live-chat/) | #14 | 15 |

## WordPress.org search positions

| Keyword | Position | Results |
|---|---|---|
| chat plugin | >100 | 4,016 |
| live chat | >100 | 2,403 |
| live chat plugin | >100 | 2,394 |
| WordPress chat | >100 | 3,888 |
| wordpress live chat | >100 | 2,345 |

## Version adoption

- 1.0: 100%

## Alternatives

| # | Name | Active installs | Rating | Updated | Health |
|---|---|---|---|---|---|
| 1 | [HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service](https://pageforge.pro/directory/plugins/helpcrunch-live-chat/) | 2K+ | 5/5 (6) | Aug 21, 2026 | 79/100 |
| 2 | [Chaport — Live Chat & Chatbots](https://pageforge.pro/directory/plugins/chaport/) | 2K+ | 4/5 (4) | May 28, 2026 | 53/100 |
| 3 | [Website Chat Button: Kommo integration](https://pageforge.pro/directory/plugins/website-chat-button-kommo-integration/) | 1K+ | — | Aug 27, 2026 | 54/100 |
| 4 | [Live Chat Plugin for WooCommerce – LiveChat](https://pageforge.pro/directory/plugins/livechat-woocommerce/) | 1K+ | 4.5/5 (22) | May 25, 2026 | 63/100 |
| 5 | [LiveAgent – Omnichannel Help Desk & Live Chat Software](https://pageforge.pro/directory/plugins/liveagent/) | 400+ | 4.2/5 (32) | Oct 5, 2026 | 71/100 |
| 6 | [HeySpark – Live Chat and Call Now Plugin](https://pageforge.pro/directory/plugins/heyspark/) | 100+ | 5/5 (2) | Jun 17, 2026 | 49/100 |
| 7 | [Live Chat by User.com](https://pageforge.pro/directory/plugins/userengage-live-chat-marketing-automation-integration/) | 100+ | 5/5 (2) | Sep 5, 2024 | 32/100 |
| 8 | [Chat Bro Live Group Chat](https://pageforge.pro/directory/plugins/chatbro/) | 100+ | 4.4/5 (20) | May 22, 2024 | 39/100 |
| 9 | [ProProfs Chat- Live Chat & Chatbot Plugin](https://pageforge.pro/directory/plugins/proprofs-chat/) | 100+ | 5/5 (8) | Dec 23, 2024 | 40/100 |
| 10 | [KP Fastest Tidio Chat](https://pageforge.pro/directory/plugins/kp-fastest-tidio-chat/) | 100+ | 4.8/5 (11) | Apr 15, 2021 | 36/100 |

## Frequently asked questions

### Is Chat Metrics free?
Yes. Chat Metrics is free to download and use from the official WordPress.org plugin directory.

### Is Chat Metrics safe to use in 2026?
Chat Metrics shows warning signs in 2026 — compare the alternatives below before installing. It runs on 10+ sites and was last updated 7 years ago, and scores 23/100 on our health check.

### How many websites use Chat Metrics?
Chat Metrics is active on 10+ WordPress websites and has been downloaded 1,761 times since it launched in June 2019. It was downloaded 76 times in the last 30 days.

### Does Chat Metrics work with WordPress 7.1?
Chat Metrics is officially tested up to WordPress 5.2.28, while the latest release is 7.1.2. It may still work, but try it on a staging site first.

### What PHP version does Chat Metrics need?
Chat Metrics requires PHP 5.2.4 or higher. Most hosts run PHP 8.x today, so it works on any modern WordPress hosting.

### When was Chat Metrics last updated?
The latest version, 1.0, was released on June 25, 2019 (7 years ago).

### Who makes Chat Metrics?
Chat Metrics is developed and maintained by chatmetrics.

### What are the best alternatives to Chat Metrics?
The most popular alternatives to Chat Metrics are HelpCrunch (2K+ installs), Chaport (2K+ installs) and Website Chat Button: Kommo… (1K+ installs).


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Source: live WordPress.org data · HTML version: https://pageforge.pro/directory/plugins/chatmetrics/ · Generated 2026-10-05 23:41 UTC by PageForge