# Smartarget FAQ vs Zendesk Chat

> Smartarget FAQ vs Zendesk Chat compared on installs, downloads, ratings, updates, compatibility and support. Zendesk Chat comes out ahead, winning 4 of 7 head-to-head checks against Smartarget FAQ.

**Zendesk Chat comes out ahead, winning 4 of 7 head-to-head checks against Smartarget FAQ.** Choose Smartarget FAQ if you care most about health score, last updated and tested up to. Choose Zendesk Chat if you care most about active installs, downloads (30 days) and download trend.

| | Smartarget FAQ | Zendesk Chat |
|---|---|---|
| Active installs | 10+ | 10K+ ✅ |
| Downloads (30 days) | 62 | 886 ✅ |
| Download trend | -36.7% | +24.1% ✅ |
| Rating | — | 4/5 |
| Reviews | 0 | 27 ✅ |
| Health score | 51/100 ✅ | 42/100 |
| Last updated | 4 months ago ✅ | 6 years ago |
| Tested up to | WP 7.0.0 ✅ | WP 5.5.23 |
| Support resolved | — | — |
| Requires PHP | 5.2.4+ | Any |
| First released | Apr 2021 | Jan 2010 |

## Frequently asked questions

### Which is better, Smartarget FAQ or Zendesk Chat?
Zendesk Chat comes out ahead, winning 4 of 7 head-to-head checks against Smartarget FAQ. Choose Smartarget FAQ if you care most about health score, last updated and tested up to. Choose Zendesk Chat if you care most about active installs, downloads (30 days) and download trend.

### Is Smartarget FAQ more popular than Zendesk Chat?
Zendesk Chat is the more popular of the two with 10K+ active installs, compared with 10+ for Smartarget FAQ.

### Can I use Smartarget FAQ and Zendesk Chat together?
Both plugins cover customer support, so most sites only need one. Running two plugins that do the same job can cause conflicts and slow your site down — pick the one that fits best and remove the other.

### Are Smartarget FAQ and Zendesk Chat free?
Yes. Both are free to download from the official WordPress.org plugin directory. Either may also offer paid upgrades from its developer.


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Source: live WordPress.org data · HTML version: https://pageforge.pro/directory/compare/smartarget-faq-floating-button-vs-zopim-live-chat/ · Generated 2026-10-21 21:13 UTC by PageForge