# Smartarget FAQ vs LiveChat

> Smartarget FAQ vs LiveChat compared on installs, downloads, ratings, updates, compatibility and support. LiveChat comes out ahead, winning 5 of 7 head-to-head checks against Smartarget FAQ.

**LiveChat comes out ahead, winning 5 of 7 head-to-head checks against Smartarget FAQ.** Choose Smartarget FAQ if you care most about last updated and tested up to. Choose LiveChat if you care most about active installs, downloads (30 days) and download trend.

| | Smartarget FAQ | LiveChat – Live Chat Plugin for WP Websites |
|---|---|---|
| Active installs | 10+ | 10K+ ✅ |
| Downloads (30 days) | 65 | 3.7K ✅ |
| Download trend | -33.7% | +3.8% ✅ |
| Rating | — | 4.6/5 |
| Reviews | 0 | 98 ✅ |
| Health score | 51/100 | 63/100 ✅ |
| Last updated | 4 months ago ✅ | 5 months ago |
| Tested up to | WP 7.0.0 ✅ | WP 6.9.10 |
| Support resolved | — | 50% |
| Requires PHP | 5.2.4+ | 7.2+ |
| First released | Apr 2021 | Mar 2010 |

## Frequently asked questions

### Which is better, Smartarget FAQ or LiveChat?
LiveChat comes out ahead, winning 5 of 7 head-to-head checks against Smartarget FAQ. Choose Smartarget FAQ if you care most about last updated and tested up to. Choose LiveChat if you care most about active installs, downloads (30 days) and download trend.

### Is Smartarget FAQ more popular than LiveChat?
LiveChat is the more popular of the two with 10K+ active installs, compared with 10+ for Smartarget FAQ.

### Can I use Smartarget FAQ and LiveChat together?
Both plugins cover customer support, so most sites only need one. Running two plugins that do the same job can cause conflicts and slow your site down — pick the one that fits best and remove the other.

### Are Smartarget FAQ and LiveChat free?
Yes. Both are free to download from the official WordPress.org plugin directory. Either may also offer paid upgrades from its developer.


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Source: live WordPress.org data · HTML version: https://pageforge.pro/directory/compare/smartarget-faq-floating-button-vs-wp-live-chat-software-for-wordpress/ · Generated 2026-10-20 14:24 UTC by PageForge