# Smartarget FAQ vs SupportCandy

> Smartarget FAQ vs SupportCandy compared on installs, downloads, ratings, updates, compatibility and support. SupportCandy comes out ahead, winning 7 of 7 head-to-head checks against Smartarget FAQ.

**SupportCandy comes out ahead, winning 7 of 7 head-to-head checks against Smartarget FAQ.** Choose SupportCandy if you care most about active installs, downloads (30 days) and download trend.

| | Smartarget FAQ | SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent |
|---|---|---|
| Active installs | 10+ | 10K+ ✅ |
| Downloads (30 days) | 65 | 11.8K ✅ |
| Download trend | -33.7% | +20.7% ✅ |
| Rating | — | 4.9/5 |
| Reviews | 0 | 289 ✅ |
| Health score | 51/100 | 94/100 ✅ |
| Last updated | 4 months ago | 3 weeks ago ✅ |
| Tested up to | WP 7.0.0 | WP 7.1.3 ✅ |
| Support resolved | — | 100% |
| Requires PHP | 5.2.4+ | 7.4+ |
| First released | Apr 2021 | Aug 2018 |

## Frequently asked questions

### Which is better, Smartarget FAQ or SupportCandy?
SupportCandy comes out ahead, winning 7 of 7 head-to-head checks against Smartarget FAQ.  Choose SupportCandy if you care most about active installs, downloads (30 days) and download trend.

### Is Smartarget FAQ more popular than SupportCandy?
SupportCandy is the more popular of the two with 10K+ active installs, compared with 10+ for Smartarget FAQ.

### Can I use Smartarget FAQ and SupportCandy together?
Both plugins cover customer support, so most sites only need one. Running two plugins that do the same job can cause conflicts and slow your site down — pick the one that fits best and remove the other.

### Are Smartarget FAQ and SupportCandy free?
Yes. Both are free to download from the official WordPress.org plugin directory. Either may also offer paid upgrades from its developer.


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Source: live WordPress.org data · HTML version: https://pageforge.pro/directory/compare/smartarget-faq-floating-button-vs-supportcandy/ · Generated 2026-10-20 14:24 UTC by PageForge