# Smartarget vs Tidio

> Smartarget vs Tidio compared on installs, downloads, ratings, updates, compatibility and support. Tidio comes out ahead, winning 7 of 8 head-to-head checks against Smartarget.

**Tidio comes out ahead, winning 7 of 8 head-to-head checks against Smartarget.** Choose Smartarget if you care most about download trend. Choose Tidio if you care most about active installs, downloads (30 days) and rating.

| | Smartarget – Chat Buttons & Engagement Apps | Tidio – Live Chat & AI Chatbots |
|---|---|---|
| Active installs | 900+ | 70K+ ✅ |
| Downloads (30 days) | 313 | 15.5K ✅ |
| Download trend | +15.9% ✅ | -68.6% |
| Rating | 4.6/5 | 4.8/5 ✅ |
| Reviews | 10 | 395 ✅ |
| Health score | 65/100 | 90/100 ✅ |
| Last updated | 4 months ago | 2 months ago ✅ |
| Tested up to | WP 7.0.0 | WP 7.1.3 ✅ |
| Support resolved | — | 100% |
| Requires PHP | 5.2.4+ | 7.4+ |
| First released | Mar 2020 | Apr 2014 |

## Frequently asked questions

### Which is better, Smartarget or Tidio?
Tidio comes out ahead, winning 7 of 8 head-to-head checks against Smartarget. Choose Smartarget if you care most about download trend. Choose Tidio if you care most about active installs, downloads (30 days) and rating.

### Is Smartarget more popular than Tidio?
Tidio is the more popular of the two with 70K+ active installs, compared with 900+ for Smartarget.

### Can I use Smartarget and Tidio together?
Both plugins cover chat, so most sites only need one. Running two plugins that do the same job can cause conflicts and slow your site down — pick the one that fits best and remove the other.

### Are Smartarget and Tidio free?
Yes. Both are free to download from the official WordPress.org plugin directory. Either may also offer paid upgrades from its developer.


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Source: live WordPress.org data · HTML version: https://pageforge.pro/directory/compare/smartarget-contact-us-vs-tidio-live-chat/ · Generated 2026-10-21 00:38 UTC by PageForge