# Intercom vs WP Customer Feedback

> Intercom vs WP Customer Feedback compared on installs, downloads, ratings, updates, compatibility and support. Intercom comes out ahead, winning 7 of 7 head-to-head checks against WP Customer Feedback.

**Intercom comes out ahead, winning 7 of 7 head-to-head checks against WP Customer Feedback.** Choose Intercom if you care most about active installs, downloads (30 days) and download trend.

| | Intercom | WP Customer Feedback |
|---|---|---|
| Active installs | 6K+ ✅ | 40+ |
| Downloads (30 days) | 1.2K ✅ | 56 |
| Download trend | +11.9% ✅ | -9.7% |
| Rating | 3.4/5 | 4.3/5 |
| Reviews | 11 ✅ | 3 |
| Health score | 38/100 ✅ | 29/100 |
| Last updated | 1 year ago ✅ | 11 years ago |
| Tested up to | WP 6.7.9 ✅ | WP 4.2.39 |
| Support resolved | — | — |
| Requires PHP | 7.2+ | Any |
| First released | Apr 2013 | Jan 2015 |

## Frequently asked questions

### Which is better, Intercom or WP Customer Feedback?
Intercom comes out ahead, winning 7 of 7 head-to-head checks against WP Customer Feedback. Choose Intercom if you care most about active installs, downloads (30 days) and download trend.

### Is Intercom more popular than WP Customer Feedback?
Intercom is the more popular of the two with 6K+ active installs, compared with 40+ for WP Customer Feedback.

### Can I use Intercom and WP Customer Feedback together?
Both plugins cover customer, so most sites only need one. Running two plugins that do the same job can cause conflicts and slow your site down — pick the one that fits best and remove the other.

### Are Intercom and WP Customer Feedback free?
Yes. Both are free to download from the official WordPress.org plugin directory. Either may also offer paid upgrades from its developer.


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Source: live WordPress.org data · HTML version: https://pageforge.pro/directory/compare/intercom-vs-wp-customer-feedback/ · Generated 2026-09-30 10:54 UTC by PageForge