# HelpCrunch vs ProProfs Chat- Live Chat…

> HelpCrunch vs ProProfs Chat- Live Chat… compared on installs, downloads, ratings, updates, compatibility and support. HelpCrunch comes out ahead, winning 5 of 7 head-to-head checks against ProProfs Chat- Live Chat &….

**HelpCrunch comes out ahead, winning 5 of 7 head-to-head checks against ProProfs Chat- Live Chat &….** Choose HelpCrunch if you care most about active installs, downloads (30 days) and health score. Choose ProProfs Chat- Live Chat &… if you care most about download trend and reviews.

| | HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service | ProProfs Chat- Live Chat & Chatbot Plugin |
|---|---|---|
| Active installs | 2K+ ✅ | 100+ |
| Downloads (30 days) | 420 ✅ | 172 |
| Download trend | -28.1% | +53.6% ✅ |
| Rating | 5/5 | 5/5 |
| Reviews | 6 | 8 ✅ |
| Health score | 79/100 ✅ | 40/100 |
| Last updated | 2 months ago ✅ | 2 years ago |
| Tested up to | WP 7.1.0 ✅ | WP 6.7.0 |
| Support resolved | — | — |
| Requires PHP | Any | 5.6+ |
| First released | Mar 2016 | Jul 2018 |

## Frequently asked questions

### Which is better, HelpCrunch or ProProfs Chat- Live Chat &…?
HelpCrunch comes out ahead, winning 5 of 7 head-to-head checks against ProProfs Chat- Live Chat &…. Choose HelpCrunch if you care most about active installs, downloads (30 days) and health score. Choose ProProfs Chat- Live Chat &… if you care most about download trend and reviews.

### Is HelpCrunch more popular than ProProfs Chat- Live Chat &…?
HelpCrunch is the more popular of the two with 2K+ active installs, compared with 100+ for ProProfs Chat- Live Chat &….

### Can I use HelpCrunch and ProProfs Chat- Live Chat &… together?
Both plugins cover chat plugin, chatbot and live chat, so most sites only need one. Running two plugins that do the same job can cause conflicts and slow your site down — pick the one that fits best and remove the other.

### Are HelpCrunch and ProProfs Chat- Live Chat &… free?
Yes. Both are free to download from the official WordPress.org plugin directory. Either may also offer paid upgrades from its developer.


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Source: live WordPress.org data · HTML version: https://pageforge.pro/directory/compare/helpcrunch-live-chat-vs-proprofs-chat/ · Generated 2026-10-08 22:36 UTC by PageForge