# Facebook Chat Plugin vs Smartarget

> Facebook Chat Plugin vs Smartarget compared on installs, downloads, ratings, updates, compatibility and support. Facebook Chat Plugin comes out ahead, winning 4 of 8 head-to-head checks against Smartarget.

**Facebook Chat Plugin comes out ahead, winning 4 of 8 head-to-head checks against Smartarget.** Choose Facebook Chat Plugin if you care most about active installs, downloads (30 days) and download trend. Choose Smartarget if you care most about rating, health score and last updated.

| | Facebook Chat Plugin – Live Chat Plugin for WordPress | Smartarget – Chat Buttons & Engagement Apps |
|---|---|---|
| Active installs | 70K+ ✅ | 900+ |
| Downloads (30 days) | 1.6K ✅ | 309 |
| Download trend | +18.2% ✅ | +14% |
| Rating | 3.5/5 | 4.6/5 ✅ |
| Reviews | 302 ✅ | 10 |
| Health score | 41/100 | 65/100 ✅ |
| Last updated | 4 years ago | 4 months ago ✅ |
| Tested up to | WP 5.9.19 | WP 7.0.0 ✅ |
| Support resolved | — | — |
| Requires PHP | 5.2.4+ | 5.2.4+ |
| First released | Sep 2018 | Mar 2020 |

## Frequently asked questions

### Which is better, Facebook Chat Plugin or Smartarget?
Facebook Chat Plugin comes out ahead, winning 4 of 8 head-to-head checks against Smartarget. Choose Facebook Chat Plugin if you care most about active installs, downloads (30 days) and download trend. Choose Smartarget if you care most about rating, health score and last updated.

### Is Facebook Chat Plugin more popular than Smartarget?
Facebook Chat Plugin is the more popular of the two with 70K+ active installs, compared with 900+ for Smartarget.

### Can I use Facebook Chat Plugin and Smartarget together?
Both plugins cover chat, so most sites only need one. Running two plugins that do the same job can cause conflicts and slow your site down — pick the one that fits best and remove the other.

### Are Facebook Chat Plugin and Smartarget free?
Yes. Both are free to download from the official WordPress.org plugin directory. Either may also offer paid upgrades from its developer.


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Source: live WordPress.org data · HTML version: https://pageforge.pro/directory/compare/facebook-messenger-customer-chat-vs-smartarget-contact-us/ · Generated 2026-10-20 18:50 UTC by PageForge