# Bug Library vs Support Ticket System

> Bug Library vs Support Ticket System compared on installs, downloads, ratings, updates, compatibility and support. Bug Library comes out ahead, winning 6 of 7 head-to-head checks against Support Ticket System.

**Bug Library comes out ahead, winning 6 of 7 head-to-head checks against Support Ticket System.** Choose Bug Library if you care most about active installs, downloads (30 days) and reviews. Choose Support Ticket System if you care most about download trend.

| | Bug Library | Support Ticket System |
|---|---|---|
| Active installs | 100+ ✅ | 10+ |
| Downloads (30 days) | 176 ✅ | 54 |
| Download trend | -12.4% | +42.1% ✅ |
| Rating | 4.7/5 | 4.5/5 |
| Reviews | 6 ✅ | 4 |
| Health score | 39/100 ✅ | 29/100 |
| Last updated | 2 years ago ✅ | 10 years ago |
| Tested up to | WP 6.5.12 ✅ | WP 4.7.37 |
| Support resolved | — | — |
| Requires PHP | Any | Any |
| First released | Jan 2011 | Sep 2015 |

## Frequently asked questions

### Which is better, Bug Library or Support Ticket System?
Bug Library comes out ahead, winning 6 of 7 head-to-head checks against Support Ticket System. Choose Bug Library if you care most about active installs, downloads (30 days) and reviews. Choose Support Ticket System if you care most about download trend.

### Is Bug Library more popular than Support Ticket System?
Bug Library is the more popular of the two with 100+ active installs, compared with 10+ for Support Ticket System.

### Can I use Bug Library and Support Ticket System together?
Both plugins cover request, so most sites only need one. Running two plugins that do the same job can cause conflicts and slow your site down — pick the one that fits best and remove the other.

### Are Bug Library and Support Ticket System free?
Yes. Both are free to download from the official WordPress.org plugin directory. Either may also offer paid upgrades from its developer.


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Source: live WordPress.org data · HTML version: https://pageforge.pro/directory/compare/bug-library-vs-simple-support-ticket-system/ · Generated 2026-10-01 06:41 UTC by PageForge