# Simple Support Tickets vs Chatway Live Chat

> Simple Support Tickets vs Chatway Live Chat compared on installs, downloads, ratings, updates, compatibility and support. Chatway Live Chat comes out ahead, winning 6 of 7 head-to-head checks against Simple Support Tickets.

**Chatway Live Chat comes out ahead, winning 6 of 7 head-to-head checks against Simple Support Tickets.** Choose Simple Support Tickets if you care most about download trend. Choose Chatway Live Chat if you care most about active installs, downloads (30 days) and reviews.

| | Simple Support Tickets | Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons |
|---|---|---|
| Active installs | <10 | 30K+ ✅ |
| Downloads (30 days) | 84 | 7.2K ✅ |
| Download trend | +31.3% ✅ | -21.8% |
| Rating | — | 5/5 |
| Reviews | 0 | 762 ✅ |
| Health score | 42/100 | 95/100 ✅ |
| Last updated | 5 months ago | 21 hours ago ✅ |
| Tested up to | WP 6.8.11 | WP 7.1.3 ✅ |
| Support resolved | — | 100% |
| Requires PHP | 7.4+ | Any |
| First released | Sep 2021 | Nov 2023 |

## Frequently asked questions

### Which is better, Simple Support Tickets or Chatway Live Chat?
Chatway Live Chat comes out ahead, winning 6 of 7 head-to-head checks against Simple Support Tickets. Choose Simple Support Tickets if you care most about download trend. Choose Chatway Live Chat if you care most about active installs, downloads (30 days) and reviews.

### Is Simple Support Tickets more popular than Chatway Live Chat?
Chatway Live Chat is the more popular of the two with 30K+ active installs, compared with <10 for Simple Support Tickets.

### Can I use Simple Support Tickets and Chatway Live Chat together?
Both plugins cover customer support, so most sites only need one. Running two plugins that do the same job can cause conflicts and slow your site down — pick the one that fits best and remove the other.

### Are Simple Support Tickets and Chatway Live Chat free?
Yes. Both are free to download from the official WordPress.org plugin directory. Either may also offer paid upgrades from its developer.


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Source: live WordPress.org data · HTML version: https://pageforge.pro/directory/compare/aistore-support-ticket-vs-chatway-live-chat/ · Generated 2026-10-08 06:41 UTC by PageForge